AJAX-HUB-2-4G-W specification sheet

Overview:

Hub 2
Security system control panel with support for photo verification

Features:

Incontrolofsecurity,notyourprivatelife
Hub 2 manages all the Ajax devices in the system to alert users about open doors, broken windows, threats of fire and flooding. If burglars break into your facility, Hub 2 will notify the monitoring station and send photos from the MotionCam detectors. You wont need to live under the constant supervision of the security cameras to know whats going on.

3 independent communication channels out of the box

• 2G/4G
• Ethernet

PRO anti-sabotage

• Tampers
• Pings
• Authentication

Alarm photo verification in 9 seconds
Hub 2 works with MotionCam and MotionCam Outdoor motion detectors. When detectors are triggered, they take a series of photos. It helps to evaluate the situation at the facility. Visual verification helps you instantly assess the situation, relieving users of unnecessary anxiety, and security companies - from false calls of patrols.

Always connected - via cable and cellular networks
Communication with the outside world is critical for the security system control panel. Its reliability and stability guarantee timely alarm transmission to the security company and users.

Hub 2 can be simultaneously connected to three Internet service providers - via Ethernet cable and 2G, 3G, and LTE cellular networks. The automatic switching between channels takes seconds.

Guaranteed delivery of alarms and visual alarm verifications
To ensure reliable communications, we have equipped Hub 2 with four antennas and support of two proprietary radio protocols: Jeweller and Wings. Jeweller is responsible for the transmission of commands, events, and alarms, while Wings provides batch transmission of images. Ajax two-way radio communication uses frames to synchronize device communication sessions, authentication to prevent fraud, and encryption to protect against data theft.

Flexibility at the core
The Hub 2 radio network covers several floors and separate buildings - thanks to the communication range of 2,000 meters and the ability to connect five range extenders. To manage access and security zoning of the facility, the hub allows connecting 50 users and creating 9 security groups. Hub 2 is a perfect choice for home and business security.

• 9 security groups
• 50users
• 100 devices in the system
• 2000 m of radio communication range

Controlled with apps
We refrained from control buttons on the control panel body and archaic interfaces - apps are more convenient and reliable. They connect to a hub via a secure channel through the Ajax Cloud server located in several AWS data centres. Server availability in 2021 was 99.995%.

Apps allow system users with administrator rights to manage the security of the facility, change settings of the hub and the devices connected to it, create scenarios, and monitor events. From a smartphone or a PC. On the site and remotely.

Automates security
Hub 2 allows creating 32 scenarios and minimizing the impact of human factor on security. The hub can arm and disarm a facility or a group by schedule. Instantly activate a smoke machine if someone enters the premises. Blackout the premises and turn on emergency lighting in case of fire. Or shut off the water in case of a leak. Control lights, electric locks, roller shutters, and garage doors - by arming/disarming, button press, or a detector alarm.

• Flood prevention system
• Automatic doors and roller shutters
• Alarm-triggered site illumination
• Water
• LeaksProtect
• Relay
• Electrovalve

Resistant to sabotage
Whatever happens to Hub 2, the security company and the users will be notified. No one can disconnect the hub unnoticed when the facility is disarmed. If an intruder attempts to dismount the device, this will trigger the tamper immediately. The Ajax Cloud server can notify about the loss of connection with the hub in 60 seconds due to frequent polling. Even if the building is de-energized, the hub will protect the object for up to 16 hours with a built-in backup battery.

• Devices polling from 12 s
• Detection of hub connection loss in 60 s
• 16 hours of backup battery life

Future-proof
Hub 2 runs OS Malevich - a real-time operating system developed by Ajax Systems. OS Malevich is extremely stable, immune to viruses, and protected from cyberattacks. Modular architecture simplifies the constant upgrading of OS Malevich.

Hub receives new features several times a year with over-the-air updates. The update process is automatic and takes minutes when the security system is disarmed. The hardware configuration will allow Hub 2 to evolve and remain relevant for years to come.

Hassle-free installation
Hub 2 is ready to operate out of the box. All communication modules, power supply, and backup battery are already installed. To start setting up the system, you need to connect the device to the power supply and the Internet, insert the SIM cards, and scan the QR code through the app. With the SmartBracket mounting panel, there is no need to disassemble the device body during installation.

Connecting security devices, video cameras, users, testing the radio signal, creating groups and scenarios, even sending a request for connection to the CMS - all system settings are always available in the Ajax apps. Whether you are at the site or not.

Easy security system upgrade
To simplify updating hubs at the facilities, we have provided the ability to transfer data between them automatically. The import feature allows you to transfer settings, connected devices, groups, scenarios, and users from the old hub to Hub 2. In less than 15 minutes.

Specifications:

©2026 Respective owners and brand holders. This table has been carefully researched and generated by ComXpert International CC (//www.comx-computers.co.za), however, errors and omissions may occur. Only references to South Africa apply. All products are sourced in South Africa from the official suppliers and the warranty is that of the local supplier. E&OE. This table and our site's content may be used on condition that this notice and link remains intact and unaltered.
Specifications
Product Code	AJAX-HUB-2-4G-W
Capacity
Wireless Ajax devices	up to 100
	Specifically, up to 10 sirens and 5 range extenders.
	More about devices
IP cameras or DVRs	up to 25
	Seamless integration with Dahua
	Hikvision, Safire, EZVIZ, Uniview IP cameras, and DVRs.
	RTSP support.
Users	up to 50
	Any number of admin users within the hub limit.
	PRO accounts for installers.
	PRO accounts for installation and monitoring companies.
	Access management for users.
Automation scenarios	up to 32
	Alarm responses.
	Scheduled actions.
	Security mode changing reactions.
	Temperature changing reactions.
	Humidity changing reactions.
	Reactions to changes in CO2 concentration.
	Reactions to pressing Button.
Security groups	up to 9
Rooms	up to 50
Compatibility
Range extenders	ReX Jeweller
	ReX 2 Jeweller
Opening detectors	DoorProtect Jeweller
	DoorProtect Plus Jeweller
Water leak prevention devices	LeaksProtect Jeweller
	WaterStop Jeweller
Glass break detectors	CombiProtect Jeweller
	GlassProtect Jeweller
Motion detectors	CombiProtect Jeweller
	DualCurtain Outdoor Jeweller
	MotionCam Jeweller
	MotionCam (PhOD) Jeweller
	MotionCam Outdoor Jeweller
	MotionCam Outdoor (PhOD) Jeweller
	MotionProtect Jeweller
	MotionProtect Curtain Jeweller
	MotionProtect Outdoor Jeweller
	MotionProtect Plus Jeweller
Fire detectors	FireProtect Jeweller
	FireProtect Plus Jeweller
	FireProtect 2 RB (CO) Jeweller
	FireProtect 2 RB (Heat) Jeweller
	FireProtect 2 RB (Heat/CO) Jeweller
	FireProtect 2 RB (Heat/Smoke) Jeweller
	FireProtect 2 SB (Heat/Smoke) Jeweller
	FireProtect 2 RB (Heat/Smoke/CO) Jeweller
	FireProtect 2 SB (Heat/Smoke/CO) Jeweller
Controls and panic buttons	Button Jeweller
	DoubleButton Jeweller
	KeyPad Jeweller
	KeyPad Plus Jeweller
	SpaceControl Jeweller
Sirens	HomeSiren Jeweller
	StreetSiren Jeweller
	StreetSiren DoubleDeck Jeweller
Smart air quality monitor	LifeQuality Jeweller
Integration modules	MultiTransmitter Jeweller
	Transmitter Jeweller
	vhfBridge Jeweller
Relays for automation	Relay Jeweller
	WallSwitch Jeweller
Smart switches	LightSwitch (1-gang) Jeweller
	LightSwitch (2-gang) Jeweller
	LightSwitch (2-way) Jeweller
Smart plugs	Socket (type F) Jeweller
	Socket Plus (type G) Jeweller
	Socket (type G) Jeweller
Power supply units	6V PSU for Hub 2/Hub 2 Plus/ReX 2
	12V PSU for Hub 2/ReX 2
Wireless communication
Jeweller communication technology	Proprietary wireless communication technology to transmit alarms and events.
	Key features:
	Two-way communication.
	Advanced anti-sabotage.
	Block encryption featuring a dynamic key.
	Instant notifications.
	Remote configuration via the Ajax apps.
Frequency bands	866.0-866.5 MHz
	868.0-868.6 MHz
	868.7-869.2 MHz
	905.0-926.5 MHz
	915.85-926.5 MHz
	921.0-922.0 MHz
	Depends on the sales region.
Maximum effective radiated power (ERP)	up to 20 mW
	Featured automatic power control to reduce power consumption and noise interference.
Radio signal modulation	GFSK
Radio signal range	up to 2,000 m
	Between the hub and connected devices (in an open space).
	Maximum range depends on the connected device.
Polling interval	from 12 to 300 s
	Adjusted by PRO or user with admin rights in the Ajax apps.
Encrypted communication	Block encryption with a dynamic key protects all the stored and transmitted data.
Frequency hopping	Prevents radio interference and radio signal interception.
Wings communication technology	Proprietary wireless communication technology to transmit photo verifications.
	Key features:
	Two-way communication.
	Block encryption featuring a dynamic key.
	Advanced anti-sabotage.
	Package re-uploading in case of transmission errors.
	Photo delivery check.
Frequency bands	866.0-866.5 MHz
	868.0-868.6 MHz
	868.7-869.2 MHz
	905.0-926.5 MHz
	915.85-926.5 MHz
	921.0-922.0 MHz
	Depends on the sales region.
Maximum effective radiated power (ERP)	up to 20 mW
	Featured automatic power control to reduce power consumption and noise interference.
Radio signal range	up to 1,700 m
	Between the hub or radio signal range extender and connected devices (in an open space).
	Maximum range depends on the connected device.
Encrypted communication	Block encryption with a dynamic key protects all the stored and transmitted data.
Frequency hopping	Prevents radio interference and radio signal interception.
Recommendations
Recommendations	The device operating voltage is
	110-240 V~.
	Hub is designed for indoor installation only.
Communication channels
Ethernet	1 8P8C socket
	Up to 100 Mbps.
Cellular	2 micro-SIM slots
Cellular bands	2G
	GSM900/DCS1800 (B3/B8)
	3G
	WCDMA 850/900/2100 (B1/B5/B8)
	4G (LTE)
	FDD B1/B3/B5/B7/B8/B20
Automatic switching	Between Ethernet and SIM - instantly.
	Between 4G (LTE), 3G, and 2G networks of one SIM - instantly.
	Between SIMs - up to 4 minutes.
Communication channels prioritization	1. Ethernet
	2. Cellular connection
	Communication channels work in parallel to increase the system's reliability.
	Most of the data is transmitted via Ethernet.
Notifications
Supported notification types	Push
	SMS
	Calls
Event types	Alarms
	Malfunctions
	Security mode changing
	System events
	Non-security alerts
	Automation devicesʼ events
	The notification types are configured individually for each user.
Photo verification
Photo verification types	Photo by alarm
	Photo by scenarios
	Photo on demand
	More about photo by scenario
	More about photo on demand
Photo delivery time	up to 9 s
	by default.
Photo resolution	up to 640 x 480 pixels
	Depends on the detector.
Number of photos in a series	from 1 to 5 pictures
Monitoring
Supported protocols	SIA (DC-09)
	SurGard (Contact ID)
	ADEMCO 685
	Other proprietary protocols
Event types	System alarms and events
	Panic button coordinates
	Photo verification
Power supply
Main	110-240 V~, 50/60 Hz
	Up to 10 W of mains power consumption.
Backup	Built-in backup battery: Li-ion 3 � h
	Up to 15 hours of offline operation when Ethernet is disconnected.
Alternative	6 V⎓
	Connected via an alternative power supply unit 6V PSU for Hub 2/Hub 2 Plus/ReX 2 which is sold separately.
	12 V⎓
	Connected via an alternative power supply unit 12V PSU for Hub/Hub Plus/ReX which is sold separately.
Anti-sabotage
Tamper alarm	The system receives notifications about attempts to detach the device from the surface or remove it from the mounting panel.
Protection against spoofing	Device authentication
Frequency hopping	The hub sends notifications to all users and the security company
	about jamming or losing connection with the devices.
Enclosure
Dimensions	163 x 163 x 36 mm
Weight	362 g
Operating temperature range	from -10°C to +40°C
Operating humidity	up to 75%
Protection class	IP20
Colours
Colours	Black
	White
Complete set
Complete set	Hub 2 (4G) Jeweller
	SmartBracket mounting panel
	Power cable
	Ethernet cable
	Installation kit
	SIM card (depends on the sales region)
	User Manual