Ricoh - Innovating Office and Imaging Solutions Since 1936

Empowering Workplaces and Imaging Excellence

Ricoh Company, Ltd., established in 1936 in Tokyo, Japan, is a global leader in imaging and electronics. Best known for its printers, photocopiers, cameras, and document management software, Ricoh has become a trusted name in both business and professional environments. With a focus on innovation, sustainability, and digital transformation, Ricoh continues to shape the way businesses operate in an increasingly connected world.

History and Global Reach

Ricoh began as Riken Sensitized Paper Company, producing photographic paper for the Japanese market. Over the decades, the company expanded into a wide range of imaging and office technologies, establishing itself as one of the world's largest copier and printer manufacturers by the late 1990s. Through acquisitions of brands like Savin, Gestetner, Lanier, and Nashuatec, Ricoh extended its reach globally and enhanced its service capabilities across Europe, North America, and Asia.

Today, Ricoh operates in more than 200 countries and regions, delivering reliable printing, imaging, and IT services to millions of users. Its corporate philosophy emphasizes the "Spirit of Three Loves" - Love your neighbor, Love your country, Love your work - a principle that drives Ricoh's approach to business and innovation.

Ricoh Products and Solutions

Ricoh's product range extends far beyond traditional printing. The company has diversified into smart office technology, managed document services, and cloud-based workflow solutions. Key product categories include:

• Multifunction Printers (MFPs) - Efficient print, scan, copy, and fax capabilities built into one compact device.
• Laser and Inkjet Printers - Designed for businesses that demand speed, quality, and low operating costs.
• Projectors and Interactive Whiteboards - Tools that enhance collaboration in educational and corporate settings.
• Document Management Software - Including Ricoh's SaaS offerings like DocumentMall for secure cloud storage and workflow automation.
• Digital Cameras and Imaging Devices - Continuing Ricoh's heritage in photography and precision optics.

Ricoh in South Africa

Ricoh products are available in South Africa through authorized distributors and resellers, including ComX Computers. Businesses and professionals across the country rely on Ricoh's multifunction printers, copiers, and imaging systems for their efficiency and reliability. Ricoh's solutions are designed to enhance productivity while reducing energy consumption, aligning with South Africa's growing emphasis on sustainable business practices.

Warranty support South Africa: Products must be returned to the original point of sale for warranty service, as there is no central repair facility for end users. 

Repairs: Also handled directly through the retailer where the item was purchased.

Why Choose Ricoh

Ricoh stands out for its consistent quality, innovation, and customer-first philosophy. The company continues to lead the office automation industry by integrating intelligent software and hardware that adapt to modern workflows. Whether in small offices or enterprise environments, Ricoh's products are built to deliver long-term performance and value.

Frequently Asked Questions

What products is Ricoh best known for?

Ricoh is best known for its multifunction printers, copiers, cameras, and document management solutions used in offices and professional settings worldwide.

Does Ricoh offer cloud or digital workflow services?

Yes. Ricoh provides SaaS and digital document management platforms such as DocumentMall, which allow businesses to manage files securely from the cloud.

Where can I buy Ricoh products in South Africa?

Ricoh products can be purchased from authorized resellers, including ComX Computers, with delivery and collection options across South Africa.

How does Ricoh support sustainability?

Ricoh promotes energy-efficient design, recyclable materials, and eco-friendly production processes in line with its global sustainability goals.

How do I get warranty support for Ricoh devices in South Africa?

Warranty claims and repairs should be processed through the original retailer from which the product was purchased.

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