Overview Summary
The Yeastar P520 IP PBX is a powerful yet compact communication solution built for small to medium-sized businesses in South Africa. Supporting up to 20 users and 10 concurrent calls, it delivers reliable VoIP performance with flexible modular connectivity, including FXS, FXO/BRI, and 3G/4G options. Its intuitive interface and advanced call handling features make it easy to manage business communications efficiently.
With built-in support for remote working, video conferencing, and omnichannel messaging, the P520 helps your team stay connected from anywhere. Seamless integrations with CRM and collaboration tools ensure streamlined workflows and improved customer engagement. Upgrade your business communication system today-buy now and enjoy scalable, secure, and future-ready telephony.
Performance tier: Entry to Mid-Level Business PBX
Uses: office telephony, VoIP communication, remote working, call management, customer support systems Overview
The Yeastar P520 P-Series PBX delivers enterprise-grade unified communications in a compact, modular system tailored for small to medium-sized businesses. Built on Yeastar's P-Series platform, it combines voice, messaging, and collaboration tools into a single solution that is easy to deploy and scale. With support for multiple telephony interfaces including FXS, FXO, BRI, and cellular connectivity, it adapts to diverse infrastructure requirements while maintaining consistent performance.
Description
The Yeastar P520 (Part Number: YST-P520 ) is a flexible IP PBX designed to streamline business communications. It supports up to 20 users and 10 concurrent calls, making it suitable for growing teams that require reliable voice services alongside modern collaboration tools. With integrated UC applications, remote access, and modular expansion options, it enables businesses to unify communications, improve productivity, and maintain operational continuity across multiple locations and devices.
Features
Unified communications and collaboration tools
The system integrates a full suite of collaboration capabilities through Linkus UC clients, available on web, desktop, and mobile platforms. Teams can manage calls, messaging, and meetings from a single interface, reducing fragmentation and improving response times. Built-in video conferencing supports face-to-face communication with HD quality, while omnichannel messaging extends customer engagement beyond voice to include live chat and other digital channels.
Call handling and control environment
Administrators and operators gain real-time visibility into call activity through an intuitive operator panel. Calls can be managed efficiently using drag-and-drop controls, while call center functionality equips agents and supervisors with tools such as IVR, wallboards, and queue management. Advanced call features including call recording, queue callback, and call flip enhance both internal workflows and customer experience.
Flexible deployment with modular expansion
A key strength of the P520 lies in its modular architecture. Businesses can customize telephony interfaces using expansion boards and modules, allowing seamless integration with analog lines, ISDN, and mobile networks. This approach ensures that the system can evolve alongside business needs without requiring a full infrastructure overhaul.
Key system capabilities include
- Drag-and-drop call flow designer for custom routing
- Auto-provisioning support for a wide range of IP phones
- Compatibility with over 150 ITSP providers globally
- Interoperability with PSTN, ISDN, and analog systems
- Dual-server hot standby for operational continuity
- Multi-layered security including 2FA and automated threat defense
Remote work and mobility enablement
Secure remote access ensures that staff can stay connected from any location. Whether working from home or on the move, users can access the full communication suite without compromising security or call quality. This makes the YST-P520 particularly effective for distributed teams and hybrid work environments.
System integration and ecosystem compatibility
The PBX integrates with a wide range of third-party platforms, including CRM systems, helpdesk tools, and collaboration software. This enables businesses to align communications with existing workflows, improving efficiency and enabling more personalized customer interactions.
Technical summary
- Part number / SKU: YST-P520
- Maximum users: 20
- Concurrent calls: 10
- FXS ports: up to 4
- FXO or BRI ports: up to 4
- 3G or 4G port: 1
- E1 or T1 support: not available
The Yeastar P520 P-Series PBX provides a balanced combination of scalability, control, and modern communication capabilities, making it a practical choice for organizations seeking a future-ready telephony solution without unnecessary complexity.
Specifications
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Specifications |
| Product Code | YR-P520 |
| Base Users / Max Users | 20 |
| Max Concurrent Calls | 10 |
| Max FXS Ports | 4 |
| Max FXO/BRI Ports | 4 |
| Max 3G/4G Ports | 1 |
| Max E1/T1/J1 Ports | - |
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